 |
Software Dimensions and The International Institute for Software Testing Present PSQT/PSTT 2002 South |
|
|
|
Tutorials: Series H
|
| H1 | Testing
Business Requirements (Basic) (CSTP, #5) |
Robin F. Goldsmith JD |
| H2 | Effective
Test Design
(Intermediate)(CSTP, #2) |
Dr. Magdy Hanna |
| H3 | Principles of Software Test Automation (Basic) (CSTP, #6) |
Jamie Mitchell |
| H4 | Software Inspections and Reviews for QA Professionals (Basic) (CSTP, #7) |
Dr. Rebecca Staton-Reinstein |
| H5 | Testing
Web and eBusiness Applications: Advanced Techniques (Advanced) (CSTP, Elective) |
Ross Collard |
| H6 | Effective
Estimating and Planning Techniques Workshop (Intermediate) |
Bob Galen |
Series M - Monday, March 4, 2002
Series T - Tuesday, March 5, 2002
Series W - Wednesday, March 6, 2002
Series F - Friday, March 8, 2002
H1: Testing Business Requirements (Basic) (CSTP, #5)
Robin F. Goldsmith JD
Poorly defined requirements cause up
to two-thirds of software errors, yet few organizations know effective methods to assure
requirements are accurate and complete. At
most, they use one or two weak methods and don’t recognize the weakness. This interactive session introduces 21 methods
with increasing power. Following the CAT-Scan
ApproachÔ, participants apply the techniques successively to a real case
and discover how each different method reveals additional, otherwise-overlooked defects
when they are easiest and least expensive to fix. Participants
learn ways to find previously overlooked requirements, increase meaningful customer/user
involvement, enhance communications and understanding, and truly test the adequacy of
requirements definitions.
This course shows ways to test requirements after they
have been collected.
It is not intended to teach how to collect requirements,
although the testing methods suggest collection methods which
would be helpful.
Our companion course, Defining
and Managing User Requirements,
does concentrate on teaching how to collect, analyze, and
document requirements.
Participants will learn:
21 ways to test
that business/user requirements are accurate and complete.
Finding previously overlooked problems when they are easiest and least expensive to fix.
Recognizing,
communicating, and gaining commitment to the importance of adequate requirements.
Evaluating the
levels of quality embodied within the
requirements.
Testing techniques that enhance customers' involvement and communication with management.
Allocating testing resources economically.
WHO
SHOULD ATTEND:
This course has been designed for systems and business managers, project leaders,
analysts, programmer analysts, quality/testing professionals, and auditors responsible for
assuring the accuracy and completeness of business/customer requirements.
VALUE OF
TESTING UP-FRONT
Overcoming
obstacles to improvement
Role of
requirements in system problems
Big
economic payoff of better requirements
Proactive
TestingÔ Life Cycle Model
Survey on
improving requirements quality
Keys to
effective testing
Why
up-front testing usually is so weak
CAT-Scan
ApproachÔ secret to quality
TESTING REQUIREMENTS FORMATS
The
“Regular Way” we review requirements
Hidden
weaknesses of traditional methods
Adding
strength to subjective evaluations
Formal
technical review
Inspection
topics and standards
Making
sure they are requirements
Assessing
reviewability
Determining
deliverability
Demonstrating
testability
Testing
structural completeness and clarity
Format for
requirements deliverables
FINDING
OVERLOOKED REQUIREMENTS
What we mean by
system quality
Identifying all the stakeholders
Detecting
all three Quality Dimensions
Design,
Performance, Conformance needed
Addressing
relevant quality factors
Candidate
quality factor requirements
Commonly
overlooked deliverables
ASSURING
ACCURACY/COMPLETENESS
Checking
importance and criticality
Finding
Engineered Deliverable Quality
Guidelines
and conventions vs. IT standards
Engineering
standards to do a job well
Ascertaining
trade-off balances
Simulation and prototyping
Walking
through requirements
Joint
Application Development (JAD)
Defining
acceptance criteria
Matching
to independent definitions
Independent/expert
validation
Measuring
the "proof of the pudding"
Robin Goldsmith JD is internationally recognized as an authority on business engineering and software acquisition/development quality, testing, and productivity. He is a frequent speaker at leading conferences and formerly International Vice President of the Association for Systems Management.
Top of Page Tutorials: Series H
H2: Effective Test Design (Intermediate) (CSTP, #2)
Dr. Magdy Hanna
This tutorial counts as one day of training towards the Certified Software Test Professional requirements.
This course
will cover the test design phase of the testing lifecycle.
It starts with coverage of test case design techniques both for black and
glass box testing. This includes Equivalence
Class partitioning, Boundary Value Analysis, Cause-Effect Diagram, and Decision Tables. The second part of the course will cover test
design activities and writing Test Design Specification including documenting test
conditions, test cases, test scripts and procedures, and expected results.
Presentation Outline:
1. Test Case Design Techniques
Strategies for generating test cases
Black Box testing
Equivalence Class Partitioning
Boundary Value Analysis
Cause-Effect Diagram
Decision Tables
Glass Box testing
Statement/decision/condition coverage
Path coverage
Program complexity and basis path coverage
Why plan
Developing a test strategy
Components of a test plan
A test plan template
Creating a systems test plan
3.
Systems Test Design
Test design basics
Test design activities
Deliverables of the test design phase
Conditions and test cases
Procedures and
expected results
Major areas of system testing
Business requirement testing
Preparing the Test Design Specification
Defining test conditions
Testing for missing business requirements
Defining test cases
Identifying data needed to execute tests
Defining baseline data
Determining expected results
Defining test cycles
A Systems Test Specification template
Biography:
Dr. Magdy Hanna is a recognized educator, speaker and consultant in several related areas of software engineering. Dr. Hanna brings over 20 years of experience with building and maintaining software systems. As a consultant, he helped many organizations define and improve their software processes using disciplined software engineering approaches. As an associate professor at the University of St. Thomas, he teaches graduate courses on several software engineering topics with emphasis on practical software quality techniques. His distinguished seminars on various topics have been highly rated by software professionals.
Top of Page Tutorials: Series H
H3: Principles of Software Test Automation (Basic) (CSTP, #6)
Jamie Mitchell
This tutorial counts as one day of training towards the Certified Software Test Professional requirements.
Abstract functionality
Jamie L. Mitchell is highly skilled with the implementation of software test automation tools from the major vendors and developed a supporting infrastructure to significantly increase the flexibility, ease of use and efficiency of the tools. Jamie was awarded the Master of Computer Science Degree from Lehigh University, is a QAI Certified Software Test Engineer, an instructor and board member for IIST, and a contributing editor for the Journal of Software Testing Professionals.Top of Page Tutorials: Series H
H4: Software Inspections and Reviews for QA
Professionals
(Basic) (CSTP, #7)
Dr. Rebecca Staton-Reinstein
This tutorial counts as one day of training
towards the Certified Software Test Professional requirements.
This course will examine the different elements
that make an effective inspection process and help you establish a process which is
customized for your organization. This course is a must for all software persons involved
in the software development and maintenance process including managers of all levels. You
will learn what the real benefits of inspections are, how to achieve the most value of
your inspection effort, the different factors affecting the inspection process, the
different forms of inspection and when to use each of them, how to establish different
process variations to fit different environments, how to effectively monitor your
inspection process to improve its effectiveness, and most importantly, learn from
instructors real experiences with inspections.
Dr. Staton-Reinstein has had a long and successful career as an IT professional and
organizational leader. She established the Quality Assurance function in three different
companies. Her results led to her appointment as a corporate officer to implement total
quality management. Her articles on building quality software appear regularly. She works
with companies who want to improve their software and their IT management.
Top of Page Tutorials: Series H
H5: Testing Web and eBusiness Applications: Advanced
Techniques
(Advanced) (CSTP, Elective)
Ross Collard
This tutorial counts as one day of training towards the Certified Software Test Professional requirements.
Going beyond the basics, this session addresses some important questions regarding Web application quality, such as how to check its compatibility, performance, scalability, robustness, usability and operation effectiveness.
Attendees will learn the following
Tutorial Outline
Portability, Compatibility and Configuration
Testing
Browser,
Operating System and Data Base Compatibility
Hardware and Network Compatibility
Checking Compliance with Standards
Middleware
Determining What
to Measure
Developing the Benchmarks (Test
Workloads)
Load and Stress Testing
Scalability Testing
Duration or Endurance Testing
Measuring Performance
Interpreting the Results
Performance Test Checklist
Robustness Testing
Testing for 24x7
Availability
Identifying Hazards and Threats
Error Detection & Recovery Testing
Simulating Threats in the Test
Environment
Testing Degraded Modes of Operation
“Rainy Day” Checklist for
Robustness Testing
Usability and Interaction Testing
Demographics of
the Population of Visitors
What Makes a Web Site Usable
Testing for Web Usability
The System Usability Scale
Design Suggestions for Usability
International Visitors
Maintainability
What makes an
Application Maintainable
Reviewing and Evaluating
Maintainability
Testing
Components and Component Integration
API and Middleware Testing
Testing System Interfaces
Testing the Integration of Front-Ends with Legacy Systems
Data Base Testing
Data Base Testing
Approach
Data Integrity Testing
Data Sampling
Data Base Test Case Checklist
Data Base Back-up & Recovery Testing
Query (SQL) Testing
Security Controls Testing
Sources and Types
of Security Threats
Prevention, Detection, Mitigation and Recovery Methods
Reviewing and Evaluating the Security Controls
Security & Controls Testing Checklist
Virus Controls
Monitoring Service Levels in Live Operation
Measuring and
Response Time, Throughput and Availability
Monitoring Resource Utilization
Evaluating User Satisfaction
Ross Collard is a software testing consultant. His clients have included: Amazon.com, American Express, Anheuser-Busch, Banamex, Bank of America, Baxter Healthcare, Bechtel, Blue Cross/Blue Shield, Boeing, British Airways, the CIA, Ciba Geigy, Cisco, Citibank, Dell, EDS, Exxon, General Electric, Goldman Sachs, the Federal Reserve Bank, Ford, Fijitsu, Hewlett-Packard, Intel, Johnson & Johnson, JP Morgan, Lucent, McGraw Hill, Merck, Microsoft, Motorola, NASA, Nortel, Oracle, Procter & Gamble, Prudential, IBM, the U.S. Air Force, Worldcom and Yahoo. Ross has taught software testing for Harvard and U.C. Berkeley.
Top of Page Tutorials: Series H
Tutorial #H6 (Thursday 8:30 - 4:30 p.m.)
H6: Effective Estimating and Planning Techniques Workshop (Intermediate)
Bob Galen
This tutorial counts as one day of training towards the Certified Software Test Professional requirements.
The project
and cultural dynamics of planning and estimating are one of the greater challenges facing
technologists today. There is ever increasing pressure to “get things done”, so
there is little “time” for estimating or planning. All too often, business
derived dates or unrealistic dates drive projects. In conjunction with this, teams lack
solid estimating and planning skills, usually resorting to “quick best guesses”,
then compensating for poor estimates and plans with extremely hard work with a low
probability of success. This workshop is intended to provide a review of five
collaborative estimating and planning techniques that will enhance and improve your
abilities to effectively estimate and plan your projects. Almost half the workshop is
spent in exercises learning to apply the techniques.
The workshop
is a survey or overview of five contrasting estimation and planning techniques:
q PSP - PROBE Method & TSP - Watts
Humphrey
o PSP – PROBE is focused on
individual work estimation from previous performance historical data (proxies for
different types of work, estimate & actual data)
o TSP – focuses more on project
management, development lifecycle and team dynamics (very detailed role definitions -
overlaps more with XP and SPSG planning)
q Wideband Delphi - Barry Boehm
o Small scope (~ 50 tasks) collaborative,
team based brainstorming for tasks, effort, sequencing / scheduling
o By-products include artifacts for risks
and assumptions
o Using "area experts" for each
estimating exercise
q Notes on a Wall (NoaW) - Dwayne
Phillips
o An effective brainstorming technique
for larger scale and more intensive planning sessions
o A logical "extension" to
Wideband Delphi – RAD planning
o Also examines task sequencing,
assumptions, risks and other project dependencies
q Extreme (XP) Planning - Kent Beck
o Extremely (pun intended) lightweight
planning
o Customer integrated in the planning and
decision making process
o Iteration (2-3) week effort planning
with on-the-fly adjustments
q Software Project Survival Guide - Steve
McConnell
o Mostly focused on the lifecycle
dynamics of a project and planning
o Very "checklist" and best
practice oriented
o Emphasizes a phased deliverable
approach
We will
present an in-depth overview of each of the techniques with ongoing contrast between them.
We will also examine strengths and weaknesses of each. At the end of each technique, we
will explore it in more practical detail with a breakout session.
At the end
of the workshop, we will explore three in depth project scenarios - looking to apply
lessons learned from each of the techniques to estimate and plan each scenario. This is
the real key to the workshop - effectively learning to apply portions of the estimating
and planning techniques to real projects.
Keep in mind
that all of these techniques are relatively "soft" in that no model based
estimation tools are used. Instead, they mostly focus on "rules of thumb" and
collaborative, team based approaches to estimation and planning. Also realize that, while
the techniques and the presentation focus more on software projects, the techniques
themselves are completely general purpose.
Attendees
from project management, software engineering, quality and testing, system engineering and
functional management will benefit by learning a set of estimation and planning tools that
can be applied to their projects. You should have at least 3 years of experience
contributing within technology product development teams.
You will
gain:
· An in-depth overview, with practice, of
the presented techniques
· Skills for how to use collaborative,
team based techniques to improve your work estimating
· Insight into the nature of XP planning
- how lightweight the method truly is
· Not only estimating, but how to use
collaboration, team based techniques for planning
Finally, skills in applying the right parts of the techniques to a variety of project situations.
Biography:
Bob Galen is currently
operating RGalen Consulting Group, L.L.C in RTP, NC. He has held director, manager and
contributor level positions in both software development and software QA organizations. He
has over 20 years of experience working in the financial trading system, mail processing
equipment, medical diagnostics system, computer system, telecommunications and network
analysis equipment domains.
He has a broad
background that spans real-time embedded to client/server systems architecture and
development in a wide variety of languages and technologies. Since the early 1990’s,
he has been involved in successfully leading process improvement initiatives. Areas of
particular interest include, requirement analysis and management, project management,
software metrics, and software development team dynamics.
Mr. Galen is an
active member of ACM, IEEE/CS and PMI. He is also active in the RTP SPIN group -
associated with the SEI.
Top of Page Tutorials: Series H
